Insurance
Insurance
Mandatory coverage, full CDW, exclusions, accident procedure, 24/7 hotline numbers.
Mandatory coverage
Korean mandatory liability (종합보험) is included in every rental at no extra charge.
- 3rd-party bodily injury
- Unlimited coverage if you injure another person.
- 3rd-party property damage
- Up to ₩20,000,000 for damage to another vehicle or property.
- Personal injury
- Coverage for the driver and passengers in the rental vehicle.
Collision Damage Waiver — included
Every rental includes our Collision Damage Waiver with the coverage limits below. A deductible and exclusions may apply.
What's not covered
These situations void insurance regardless of the tier you selected.
- · Accidents caused by one of the 12 major traffic violations (Act on Special Cases concerning the Settlement of Traffic Accidents).
- · The vehicle being driven by someone not registered as a driver on the contract.
Accident procedure
Safety first. Here's exactly what to do if you have an accident.
If you have an accident
Make sure everyone is safe. For any accident involving another party, report it to the police. Then send the damaged area, photos, and details to our customer center via WhatsApp or WeChat — we'll confirm whether the car is drivable and guide you through insurance filing, emergency dispatch, and a replacement vehicle if needed. Reporting during the rental is required, or insurance coverage may be denied.
24/7 hotline & emergency numbers
Save these before you start driving. Korean tourist hotline (1330) has multilingual operators.
Socar support
Reach our foreign-driver team on WhatsApp or WeChat — tap to start a chat.
- Police
- 112 — call for any accident involving another vehicle or injury.
- Ambulance & fire
- 119 — emergency medical or fire response.
- Korea Tourism Hotline
- 1330 — 24/7 multilingual support for foreigners.