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Information
Rental information
Everything for your trip — in one place.
7 sections·5-min read each
Categories
- 01
Booking and payment
How to book, accepted cards, and changes & extensions.
- How to book
- Payment methods
- Changes & extensions
- 02
Eligibility
Foreign and domestic drivers, IDP convention countries, additional drivers, required documents.
- Foreign drivers
- Domestic drivers
- IDP convention countries
- Additional drivers
- Required documents
- 03
Insurance
Mandatory coverage, full CDW, exclusions, accident procedure, 24/7 hotline numbers.
- Mandatory coverage
- Full CDW
- What's not covered
- Accident procedure
- 24/7 hotline
- 04
Pickup and return
Free airport shuttle, operating hours, pickup flow, return process, fuel policy.
- Airport shuttle
- Operating hours
- Pickup flow
- Return process
- Fuel policy
- 05
Additional services
In-car Wi-Fi, navigation and dashcam in every car, fuel policy, and extra charges.
- In-car Wi-Fi
- Navigation
- Dashcam
- Fuel
- 06
Baggage
Recommended luggage limits by car class and oversize policy.
- Capacity by car class
- Oversize policy
- 07
Cancellation
Refund schedule, how to cancel, and modification rules.
- Refund schedule
- How to cancel
- Modifications