Jeju Car Rental

Yes. Korean rental companies are legally required to verify both your IDP and your original home-country license at pickup. We cannot rent to you without both documents — even if you have a US passport or Korean ancestry.

IDPs issued under the 1949 Geneva Convention or 1968 Vienna Convention are accepted. The 1968 IDP is valid until its printed expiry. Note: residents of mainland China, Iran, Cuba, Syria, and North Korea cannot drive in Korea on an IDP — these countries are not signatories.

No. A standalone license (US, UK, etc.) without an IDP is not accepted at the counter. The IDP must be obtained in your home country before traveling.

21 years old with at least 1 year of driving experience. Drivers aged 21-25 may pay a young-driver surcharge depending on vehicle class. Maximum age is 79.

Yes — additional drivers are free, but each one must present their own IDP, home license, and passport at pickup. Add the second driver during the booking details step.

No. A valid Korean license alone is sufficient — no IDP needed. You'll be treated as a domestic renter.

Child seats are not offered at this time — please bring your own.

Every rental includes mandatory liability insurance and our Collision Damage Waiver (full self-CDW) — there is nothing optional to buy. Coverage limits: personal injury to the driver up to ₩15,000,000, counterparty injury unlimited, and counterparty property up to ₩20,000,000. Insurance does not cover the 12 major traffic violations or driving by anyone not registered on the contract.

Every rental includes our Collision Damage Waiver (full self-CDW) — there are no tiers to choose. Coverage: personal injury (driver) up to ₩15,000,000, counterparty injury unlimited, and counterparty property up to ₩20,000,000. The deductible is ₩0 for covered damage — insurance does not cover accidents caused by one of the 12 major traffic violations or driving by someone not registered on the contract.

With the full self-CDW included on every rental, your deductible is ₩0 for covered damage. The exceptions are the 12 major traffic violations and driving by anyone not registered on the contract — those are not covered.

Damage from drunk driving, driving without a valid license/IDP, off-road driving, intentional damage, interior smoking/soiling, and tire/glass damage in some plans. Read the rental contract carefully at pickup.

Make sure everyone is safe. For any accident involving another party, report it to the police. Then send the damaged area, photos, and details to our customer center via WhatsApp or WeChat — we'll confirm whether the car is drivable and guide you through the insurance claim. Report during the rental; otherwise coverage may be denied.

Roadside assistance is included for mechanical breakdowns. Towing due to an accident is covered by your insurance plan. Towing due to driver fault (out of fuel, locked keys inside, flat tire on a remote road) may incur a fee.

After clearing customs at Jeju International Airport, walk to Shuttle Stop 2 (signposted in English). The Socar shuttle runs every 20 minutes — from Jeju Airport to the terminal the first is 07:20 and the last 23:00; from the terminal to the airport the first is 07:00 and the last 22:40. The ride takes about 5 minutes — no booking needed.

Send your reservation number and new flight number via WhatsApp or WeChat. We'll hold your reservation for 5 hours after your booked pickup time. No fee for delays.

Pickup and return both operate 8:00–20:00 at the Jeju Socar Terminal. There is no early or after-hours pickup. If you return after 20:00, drop the physical key in the key box at the desk — late returns are charged ₩10,000 per hour of delay plus the service fee for the time actually used.

(1) Your IDP, (2) your original home-country license, (3) your passport, (4) the credit card used for the booking. The booking number from the confirmation email is helpful but not strictly required.

Only if they're listed as the primary or additional driver on the reservation. They must bring their own IDP, license, passport, and the credit card used for payment (or accept that some changes may not be possible without the cardholder).

Return the car at the same fuel level as at pickup (refuel the amount you used). If it's short on return, we charge the fuel cost plus a service fee. A receipt from your last refuel near the return location is appreciated.

Same Socar Terminal as pickup, unless you selected a different return location at booking.

Smoking in the car or returning it heavily soiled incurs a cleaning penalty.

Yes. Free cancellation up to 12 hours before pickup (or within 30 minutes of booking) — 100% refund to the original card. Within 12 hours before pickup a 20% fee applies. Once the rental has started, a 30% fee applies and the cancellation is handled by our support team only. No-shows are non-refundable.

Go to 'My Reservation' in the top menu, enter your email and reservation number, and click 'Cancel' on the detail page. Or email global_cs@socar.kr with your reservation number.

Refunds are issued to the original card immediately. Most international cards see the refund in 3-7 business days, depending on the issuing bank.

Date, time, vehicle, and location changes all require a cancellation and re-booking (subject to availability and the current rate).

No-show forfeits the full rental amount. We hold the reservation for 5 hours after your booked pickup time before cancelling it as a no-show — if you'll be late, message us on WhatsApp with your flight number so we can hold your reservation or reschedule your shuttle.

Yes — to extend an ongoing rental, contact our customer center on WhatsApp or WeChat.